Thank You SO much Christina for getting back with me and being patient with me. I inquired about the lift to apply for a grant to be able to receive the lift. I’m hoping to be approved as soon as possible and the company you represent is my preference for the sole reason of how you handled my case. I appreciate professionalism and you projected it on the phone with me.
Gordon, co-owner of 101 Mobility, met with us to evaluate the layout of our staircase and presented information on various models of stair lifts. We were immediately drawn to his attention to detail, customer focus, and chipper attitude. He listened to our needs without trying to rush the appointment or push us into making any rash decisions. His account manager followed up with equal enthusiasm and both individuals were involved in active communication via phone and email.
Their price was very competitive and warranty excellent.
We were thrilled that they have some stair lifts set up in their warehouse allowing us the opportunity for a “test ride” before finalizing decisions. Actual Installation only took 2 -3 hours and the technicians made certain we were comfortable with basic operation of lift and had questions/concerns answered before leaving. Gordon clearly has passion for what he does and understands the difference his products makes for individuals with mobility challenges. We feel reassured that, in the event, there’s a product issue or question, someone from 101 Mobility will be readily available to resolve.
Our work with 101 Mobility started about 8 months prior to the install. We contacted 101 Mobility while researching stair lifts to install in our home for elderly parents. When looking for a stair lift product, we found that most of them are not local to us, most out of state. 101 Mobility being a local Dallas vendor was the first thing that attracted us to them. Then after speaking with them over the phone, we knew that is who we wanted to do business with.
We were impressed with everyone at 101 Mobility Dallas, excellent price, installation and follow-up. We referred two friends to them, both purchased lifts for their parents, and were 100% pleased. Thanks Jennifer, Gordon, Erin and Josh for everything and helping parents live safe independent lives.
Wonderful group to work with. I used the Dallas franchise to install a stair lift and vertical plate form lift for my mother. Their staff was great, did the work quickly, the price was excellent and warranty by 101 excellent. I shopped around for over a month and found 101 Mobility Dallas to do our job. I would recommend them to anyone looking for the products they sell.
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